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  • News & Press: Interest Groups

    Documentation and information management poor across community pharmacies

    Thursday, May 26, 2016   (0 Comments)
    Posted by: Psgh Editor
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    Community pharmacies in Ghana are performing poorly regarding documentation and information management. This was revealed by Pharm. Charles Allotey, the current chairperson for the Community  Practice Pharmacists Association (CPPA) at a continuous professional development (CPD) session organized in Tamale on 26th May for pharmacists in the three northern regions (Upper East, Upper West, and Northern Region).

         According to him, a study, done by the association to inform the development of a practice guideline to aid community pharmacies in the country showed that among a list of criteria, just about 10% of pharmacies surveyed in the study met the requirement or standards for effective data and information management procedures necessary for effective provision of pharmaceutical services.

         He expressed worry about the current situation whereby use of information communication technology services employed by pharmacies are disproportionately skewed towards the monitoring of only sales at the expense of other equally beneficial uses. This has affected the capacity of pharmacies to provide patient-centered services. He reinforced the importance of documentation and data management. “Data management and documentation helps trace patients in case of any adverse events.” “It also helps in effective patient care management.”

         As part of the measures to address this gap, he said, the CPPA has set a goal of improving ICT utilization, among other goals, to help address some challenges facing community pharmacy practice.

         He further revealed that the association in collaboration with the PSGH will embark on monitoring activities across pharmacies to ensure that standards of practice are being adhered to assure patient safety. He said pharmacies complying with required standards will be issued certificate of standards compliance for display to help with public identification.

         The CPD session was organized by CPPA in collaboration with USAID SHOP to help equip pharmacists with the requisite skills and knowledge to improve standards of practice. The session which was well attended by pharmacists in the three northern regions lasted for six hours.

         Addressing the participants prior to the session, Pharm. Bota Baafi Adomako, the PSGH Northern regional chairman noted that the event was also a platform for the exchange of ideas among the younger and older generation of pharmacists. He encouraged all participants to practice according to standards taking into consideration, the sophistication of today’s patient. “We stand to benefit as a profession if we practice professionalism,” he advised.